Madhava (“we” and “us”) is the operator of http://tssagrofoods.in/tss/ (“Website”).

By placing an order through this Website, you agree to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

General

Subject to stock availability. We try to maintain accurate stock counts on our website, but from time to time there may be a stock discrepancy, and we may not be able to fulfill all items at the time of purchase.

In such cases, we will: Fulfill the available products, and Contact you regarding the backordered item, offering the choice to: Wait for restocking, or Receive a refund for the unavailable item.

Shipping Costs

Shipping within Tamil Nadu Shipping cost is based on product type and quantity. Range: ₹50 – ₹250 Shipping cost is collected at the time of purchase. This price is final and includes all shipping-related charges for your order.

Shipping Method

Our products are shipped within 3–4 days using our partnered delivery services. To return a product, please mail it to: tssagrofoods.in@gmail.com You are responsible for your own return shipping costs. Shipping costs are non-refundable. If a refund is issued, the return shipping cost will be deducted from the refund. Return/exchange delivery times may vary depending on your location.

Delivery Terms

Transit Time (Domestic)

In general, domestic shipments are in transit for 3–4 days.

Dispatch Time

Orders are usually dispatched within 4 business days of payment confirmation. Our warehouse operates Monday – Friday, during standard business hours (excluding national holidays). We strive to keep shipment delays to a minimum during holiday periods.